^{To ensure you have a safe and enjoyable experience at Anita's Theatre, please be aware of the following Conditions of Entry.}

^{Patrons wishing to enter Anita's Theatre agree at all times to abide by these Conditions of Entry and not bring or attempt to bring into the Venue any Prohibited Items and abide by all laws and regulations and instruction issued by Venue Management.}

^{Entry and Ejection}

• ^{Venue Management reserves the right to inspect any clothing, bags or items upon entry into the Venue and at any time within the Venue for the purpose of ensuring there are no Prohibited Items in the Venue.}
• ^{By entering the Venue, patrons agree that their image, likeness, or voice may be used as part of any photograph or recording of the event for archival or commercial purposes.}
• ^{Patrons are advised the Venue is fitted with electronic surveillance.}
• ^{Patrons 15 years old or under must be accompanied by an adult.}
• ^{All Patrons wishing to enter a Licensed 18+ area, must provide one of the 5 Government approved Photo ID’s to enter.}
• ^{The Venue is strictly a smoke free venue including e-cigarettes.}
• ^{Reusable plastic drink bottles need to be empty (free water stations are available within Venue) and all plastic drink bottles need to be unopened.}
• ^{You agree to only enter the Venue with a valid ticket, pass or invitation issued by an authorised ticketing agent or Venue Management.}
• ^{Verbal or Physical abuse towards another patron, staff member, contractor or artist will result in this person being required to leave or being removed from the Venue. Such conduct includes obscene language, racial, sexual misconduct, threatening remarks or behaviour and acting in an anti-social manner.}
• ^{No stage access or diving.}
• ^{No pass outs, unless approved by Venue Management.}

^{Importance Notice} 

• ^{Patrons enter the Venue at their own risk. Venue Management has no liability whatsoever for any damaged, lost or stolen property, nor for any other loss, damage or injury suffered by any patron, whether in contract, tort or statutory liability to the full extent permitted by law.}
• ^{Venue Management reserves the right to refuse entry or revoke a patron’s right to remain in the Venue if you are found to have breached Conditions of Entry, and any Patrons ejected from the Venue will not be entitled to a ticket refund.}

^{For Health, Safety and Security reasons, the following items are prohibited from being brought into the Venue:}

• ^{Bicycles, scooters, rollerblades and skateboards.}
• ^{Alcohol of any nature.}
• ^{Glass, cans or metal drink containers.}
• ^{Illegal substances.}
• ^{Eskies and other large containers.}  
• ^{Large umbrellas}
• ^{Backpacks and large bags}
• ^{SLRs, Video cameras & audio recorders}
• ^{Fireworks & laser pointers.}
• ^{Chairs and stools.}
• ^{Weapons of any nature.}
• ^{Musical instruments (not involved with the performance).}
• ^{Drones, balloons or any other flying object.}
• ^{Animals (except police and assist dogs).}
• ^{Advertising material.}
• ^{Prams & strollers.}

^{Anita's Theatre does not accept any cash transactions at the venue.} 

^{Only card is accepted for payments via EFTPOS transactions.}

^{Anita's Theatre strictly adheres to Responsible Serving of Alcohol practices.} 

^{It is a condition of entry into events that a search of person or possessions may be required.}

• ^{No alcohol, glass or metal containers or opened drink containers (including water) can be brought into the venue.}
• ^{No alcohol is permitted to be taken outside of the venue.}
• ^{You are welcome to bring unopened non-alcoholic drinks into the theatre.}

^{Plastic water bottles will need to be emptied but can be refilled at our free water stations located in both downstairs and upstairs foyer.}

^{Patrons may be asked to provide ID to purchase alcohol. Patrons deemed to be intoxicated and/or affected by drugs will not be served alcohol and may be removed from the venue or refused entry.}

^{Bars will be open until after the interval, or at the latest, 15 minutes prior to the end of the scheduled event time.}

^{Please note that the time stated on your ticket is the time the show starts. The Auditorium Doors will open 30 minutes before the show starts. The External Doors will open up to 1 hour before the show starts. Please check the individual event page on our website for confirmation of running times before the show. Please allow enough time to find parking and enter the Venue.}

^{We will update the show times on the event page as soon as we have been advised by the artist. If no show times are listed, it is because we have not received the times and will list them as soon as they arrive. Please check the event page for updates.}

^{If you do not wish to watch the Support Artist you can arrive at the Main Artist start time as listed on the event page. Please arrive 15 minutes prior to the start time to allow for any running time changes that may occur.}

^{Lock out of may vary for each show, if you are late, you won't be seated until a suitable break in the performance.}

^{Anita’s Theatre makes every effort to provide accurate information on this website, but cannot be responsible for changes, cancellations or postponements relating to events at this venue}

^{Mobile telephones and other electronic devices are to be turned off during the performance unless stated otherwise.}

^{The aisles must be clear at all times during the performance, due to safety regulations.}

^{Where a patron feels that their enjoyment of the performance is being compromised in any way, please see an Anita’s Theatre staff member immediately so a solution can be met.}

^{Any patron found behaving in a manner that threatens the safety of the performers, staff or other patrons or reasonably interferes with the other patron's enjoyment of the performance, will be removed from the venue.}

^{Fan signs are permitted at shows. Signs must not be bigger than A2, must be soft card, must be able to be folded up and stored under your seat if requested, must be put down if obstructing the view of other patrons. Please use common courtesy towards the patrons around you, should you bring a sign to the venue. Our staff may ask you to put your sign down if it is interfering with other patron's enjoyment of the performance.}

^{Latecomers will not be admitted until a suitable break during the performance.}

^{Small hand-held personal cameras and mobile phones are allowed for personal use, but professional cameras (with detachable lenses) and audio/video recording devices are prohibited unless authorised by the promoter.} 

^{If brought to the venue, you may be asked to place these items in your car or elsewhere before entering the venue, Anita's Theatre has no cloaking facilities.}

^{Media access requires prior approval, and all photography should be respectful of performers and other guests. Please note – this policy may change at the request of the artist, and Anita's Theatre will inform attendees if video or photography is not allowed at a specific event!}

^{Anita’s Theatre is an all-ages venue.}

^{If an artist, manager or promoter deems an event to be unsuitable for under 18's this will be clearly stated on the event page.}

^{Unless otherwise specified, those under 15 years of age are welcome to attend performances and events, however must be accompanied by a responsible adult.} 

^{Young Children & Babies}

• ^{All patrons over 12 months require a ticket to enter the theatre unless clearly stated otherwise.}
• ^{Children under 12 months can enter without a ticket, as long as they do not occupy a seat and remain on an adult's lap.}
• ^{Please also note that prams are not permitted in the venue.}
• ^{For the protection of your child's hearing, it is a requirement, and condition of entry, that babies under 18 months wear ear protection for adult concerts / events (not including children specific productions). Kids Ear Protection.}

^{Merchandise is available for most Anita’s Theatre shows, as organised for each event.}

 ^{The merchandise counter is located in the foyer. For particularly busy shows a second counter may be opened.}

^{Merchandise can be accessed from the time of doors opening as per your event ticket.}

^{All items reported to Anita’s Theatre as lost by patrons plus all items found in the Venue are recorded on a Lost and Found register.}

^{All items are kept in secure storage and remain at the Venue until claimed, or for a period of four weeks, whichever is sooner.}

^{Every possible attempt is made to identify the owner of the found property and make contact with that person.}

^{Unfortunately, we do end up with a large number of unclaimed items which we are unable to store indefinitely. After the four week period all unclaimed goods will either be disposed of or offered to local charities.}

^{Anita’s Theatre does not accept liability for items which have been left, or lost, at the theatre.}

^{Unclaimed perishable goods are disposed of at the close of each business day.}

^{Anyone requiring any further assistance or information should contact admin@anitastheatre.com.au between the hours of 9am to 5pm Monday to Friday.}

^{There is no dress code for the style of clothing, however patrons are required to be fully clothed, a top, bottoms and footwear must be worn at all times.}

^{Please note that while we prefer patrons not to wear thongs, you will be admitted entry in thongs.}

^{Patrons agree to abide by all Pandemic and Health measures implemented by venue management.}

^{Patrons acknowledge that venue management can implement measures to mitigate against the transfer of infectious diseases such as Covid-19, but cannot completely remove the risk. You assume all risks associated with Covid by attending the Venue.}

^{All tickets for Anita’s Theatre events are only available through Ticketmaster.}

^{IMPORTANT NOTICE RE: BOX SEATS
The seat configuration in the Boxes is slightly unusual. Seat 1 (at the front) and seat 8 (at the back) are solo seats; seats 2&3, 4&5, and 6&7 are next to each other. Please double-check you select adjacent seats when booking in the Boxes, to avoid being separated from your companion.}

^{For Accessible Seating enquiries and bookings call Ticketmaster on 1300 446 925}

^{Ticketmaster is the only authorised seller of tickets to Anita’s Theatre events. We strongly recommend that you only purchase tickets via Ticketmaster to ensure you receive a legitimate ticket and can therefore enter the Venue. See below, 'Unauthorised Ticket Sellers' for additional Information.}

^{For all ticketing enquiries contact Ticketmaster HERE.}

^{Mobile ticket delivery will become the most common way to receive your tickets for Anita’s Theatre shows.}

^{Many of you have already been choosing Mobile tickets at the check-out and entering the Anita’s Theatre via a ticket on your mobile device.}

^{Mobile tickets allow you to access your tickets directly through your Ticketmaster Account on your device. It’s the easiest and safest way to access your tickets to your events.}

^{Because there’s no need to carry around physical tickets, your tickets are safe and always accessible via your chosen mobile device, meaning you’re all set to gain entry quickly at the venue when you arrive.}

^{We recommend that you view your tickets prior to attending your event. You have the option to access your tickets in your Ticketmaster Account through the Ticketmaster App or by accessing Ticketmaster.com.au using your mobile browser.}

^{Mobile tickets may be forwarded to friends and family - this feature is only available on select events. If available, you will be able to click on the Forward button within your order when viewed on Ticketmaster.com.au (using a web browser on your device) or through the ‘My Events’ section in the Ticketmaster App. The person you are forwarding tickets to will need to already have, or set up a Ticketmaster account so they can receive the ticket on their device.}

^{*Mobile tickets may not be available for all events.}

^{Find out more information: HERE}

^{A $5.95 Handling Fee applies to purchases made through the ticket system (per transaction, not per ticket) by telephone, internet, mobile device or mail.}

^{Anita’s Theatre makes every effort to provide accurate information on this website, but cannot be responsible for changes to fees and charges made by the ticketing provider.}

^{Ticketmaster is the only authorised seller of tickets to Anita’s Theatre events. Anita’s Theatre advises caution when purchasing tickets through unauthorised sellers or third parties such as Viagogo, StubHub, Ebay or Gumtree online auctions.}

^{Some unscrupulous sellers may also sell the same tickets multiple times meaning you will not be able to enter the Venue for your event. Ticketmaster or Anita’s Theatre are not able to verify if your tickets are legitimate as they have not been purchased on our system.}

^{Ticketing Code of Practice - Consumer Code}

^{On event nights Anita’s Theatre Box Office is open for ticket collections 30 minutes prior to the doors opening time (as stated on the event page).}

^{To avoid queues, you can pick your tickets up when Anita’s Theatre Box Office opens on the event night or from any Ticketmaster outlet prior to the event.}

^{The person whose name is on the credit card is the only person who can collect a prepaid ticket. The credit card used to purchase the ticket(s) and photo I.D. must be presented at time of pick up.}

^{Can’t go anymore? Ticketmaster have made it easy to sell the tickets you can no longer use, via the Ticketmaster ticket exchange process, meaning another fan can go instead. Less missing out, more going out}

^{For instructions on how to sell your tickets onto another Ticketmaster customer click HERE}

^{FAQ for Fan-to-Fan resale can be found HERE}

^{Before purchasing tickets, carefully review the event and seat selection details. Ticketmaster does not issue an exchange or refund for a lost, stolen, damaged or destroyed ticket (including where a ticket does not arrive in the mail) unless (a) Ticketmaster can identify at the Venue the actual seat corresponding to the ticket for that event, or in the case of a general admission ticket, Ticketmaster is able to identify (acting reasonably) and cancel the relevant ticket, and (b) you give Ticketmaster a reasonable amount of notice ahead of the event that the ticket has been lost, stolen, damaged or destroyed, in which case Ticketmaster will issue a replacement ticket to you for a reasonable administration fee. A change in personal circumstances does not entitle a ticket holder to return or exchange a ticket.}

^{Subject to any statutory rights of refund (including, without limitation, the provisions of the Australian Consumer Law), if an event takes place then generally there is no right to a refund or exchange, including where a ticket holder cannot attend because of adverse weather conditions.}

^{For more information regarding T&Cs for any purchase of tickets via our partner Ticketmaster, please see - Purchase Policy.}

^{If you need assistance with ticket purchases or refunds, please contact Ticketmaster via ticketmaster.com.au or using the online Ticketmaster Customer Support Form.}

^{Contact Ticketmaster as soon as you notice the tickets are missing and they will explain the procedures for the event you are attending.}

Occasionally, events are cancelled or postponed by the promoter, team, band or venue. Should this occur, Ticketmaster will attempt to contact you to inform you of refund or exchange procedures for that event. When booking at an outlet please provide phone or email contact details so we can contact you in the event of a cancellation/postponement.

Anita's Theatre is a member of Live Performance Australia, and abides by the Ticketing Code of Practice.

LPA Safe Tix Guide
Ticketing Code of Practice - Consumer Code

You must stay home and not attend the show if:

• Have recently tested positive (within 1 week of the show)
• A suspected positive case (within 1 week of the show)
• Are awaiting the results of a COVID-19 test, or
• Have been directed to stay home by NSW Health.

If you cannot attend a show due to any of the reasons above, please contact Ticketmaster HERE for ticketing options available to you.

Exchanges are subject to availability at the time of exchange and must be of equal value of the original ticket(s) purchased. If you wish to exchange to a higher priced ticket(s), you will be asked to pay the difference in ticket price.

Please note: We can only assist those who purchased their Anita’s Theatre tickets on Ticketmaster Australia, the authorised ticket seller for Anita’s Theatre. If you purchased tickets through any other avenue, please contact the seller directly to learn more about their refund and exchange policy.